Contact

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It helps if you include

• The name of the game (e.g. Jigsaw Masterpieces)
• Your platform (Nintendo Switch, Steam [Windows / Mac], iPhone, etc.) and the OS and game version
• What happened, when it happened, and what you were doing at the time
• Screenshots or a video, if you have them

About Jigsaw Masterpieces

We've collected frequently asked questions on the official support page. Please take a look there too. Jigsaw Masterpieces support

Please note

• We reply in order on Japanese business days (excluding weekends, Japanese holidays and the New Year period). Some questions may take longer.
• Please contact us in English or Japanese.
• For purchases, refunds and accounts, please contact the store you bought from (Nintendo eShop, Steam, App Store, etc.).
• Please do not publish or repost our individual replies to your messages.

We handle your personal information as described in our Privacy.